Support

Boot Sale Buddy · Last updated 28 July 2026

Something not working, or an idea for the app? Email bootsalebuddy@outlook.com and a real person will read it — there is only one of us.

Common questions

• Why does it say 'market data unavailable'? We show live prices for records and CDs. For anything else, tap one of the buttons on the result to see what it's sold for on eBay — the search is already filled in for you.
• Are these sold prices? For records and CDs on Discogs, yes — those are completed sales. Everywhere else the app says exactly what it's showing you, and never claims a valuation.
• I've lost my finds. Your account lives on your device unless you sign in with Apple. If you've moved to a new phone without signing in, email us — if you still have the old device we may be able to help.
• How do I cancel? Settings app → your name → Subscriptions → Boot Sale Buddy. Cancelling there stops the renewal; you keep Pro until the period ends.
• How do I delete my data? Settings → Delete account & data, inside the app. It removes everything from our servers immediately and permanently.

Still stuck?

Email bootsalebuddy@outlook.com with your device model and iOS version, and roughly what you were doing when it went wrong. Screenshots help enormously.